Warranty Policy
At Anycastly, we stand behind the quality of our products and provide limited warranty coverage for eligible products purchased fromΒ Anycastly.com.
1. Warranty Coverage
Eligible products are covered against manufacturing defects in materials or workmanship during the warranty period stated on the applicable product page.
Unless a different warranty period is clearly stated on the product page, eligible products are covered for 12 months from the date of delivery.
If the product page states a different warranty period, the warranty period shown on that product page will apply.
2. What Is Covered
The warranty may cover:
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Manufacturing defects
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Defective components
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Product malfunction caused by a manufacturing defect
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Functional failures occurring during normal intended use
Warranty coverage is subject to verification and the applicable product specifications.
3. What Is Not Covered
The warranty does not normally cover:
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Accidental damage, drops, or impacts
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Misuse, abuse, or improper use
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Improper installation or operation
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Unauthorized repairs or modifications
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Normal wear and tear
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Cosmetic damage that does not affect functionality
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Water or liquid damage unless the product is specifically designed for water resistance
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Damage caused by improper charging, incompatible accessories, power surges, or incorrect voltage
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Damage caused by failure to follow product instructions
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Lost or stolen products
4. How to Make a Warranty Claim
Contact us at:
Please include:
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Order number
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Product name
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Date of purchase
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Description of the problem
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Photos or video showing the issue, when applicable
We may request additional information or ask that the product be returned for inspection.
5. Warranty Resolution
If a covered manufacturing defect is confirmed, Anycastly may provide an appropriate remedy, which may include:
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Replacement
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Replacement component, where available
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Repair, where applicable
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Refund when a suitable replacement or repair is unavailable
The available resolution may depend on the product, availability, and nature of the defect.
6. Warranty Shipping
If Anycastly confirms that a product has a covered manufacturing defect, we will provide return or replacement instructions.
Please do not send a product back without contacting us first.
7. Manufacturer Warranty
Some products may also include a manufacturer's warranty. Where applicable, the manufacturer's warranty terms and coverage may apply in addition to or instead of Anycastly's warranty.
8. Warranty and Returns
Warranty coverage is separate from our Return & Refund Policy.
A product may qualify for a return under our Return & Refund Policy even when an issue does not qualify as a warranty claim.
9. Consumer Rights
This warranty does not limit any consumer rights or remedies that cannot legally be excluded or limited under applicable law.
10. Contact Us
Anycastly
Email: support@anycastly.com
Phone: +1 (321) 802-2167
Business Hours: MondayβFriday, 9:00 AMβ5:00 PM
Business Address: 13955 Central Avenue, Chino, CA 91710