Shipping policy
At Anycastly, we aim to provide reliable and transparent shipping for every order.
1. Shipping Locations
We currently ship to addresses within the United States.
Some remote locations, territories, or restricted destinations may not be available for delivery.
2. Order Processing
Orders are generally processed within 1–3 business days after payment is successfully confirmed.
Orders are not normally processed or shipped on weekends or U.S. public holidays.
3. Delivery Time
Our standard estimated delivery time is:
3–7 business days after order processing.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, incorrect addresses, or circumstances beyond our control.
4. Shipping Cost
Standard shipping is free for eligible U.S. orders.
If any additional shipping charge applies to a specific product, destination, or shipping method, the applicable charge will be clearly shown before payment is completed.
5. Order Tracking
When tracking information is available, we will provide a tracking number by email after your order has been shipped.
Tracking updates may take some time to appear after the carrier receives the package.
6. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an incorrect address, please contact us as soon as possible. We will attempt to update it before the order is processed or shipped, but changes cannot be guaranteed after shipment.
7. Delayed, Lost, or Damaged Orders
If your order is delayed, appears lost, or arrives damaged, please contact us at support@anycastly.com.
For damaged or incorrect items, please contact us within 7 calendar days of delivery and provide your order number and supporting photos or videos when applicable.
We will review the issue and work with you toward an appropriate resolution.
8. Contact Us
Anycastly
Email: support@anycastly.com
Phone: +1 (321) 802-2167
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Business Address: 13955 Central Avenue, Chino, CA 91710
For returns and refunds, please see our Return & Refund Policy.